All-in-one learning platform with e-commerce & AI power

If you expect more than 250 already included active users per month (MAU = Monthly Active User, every user who has logged in at least once in the current month), these will be automatically recorded by the system. The costs per user are staggered as follows:

If you expect large growth in user numbers (or are planning large conferences and events), we recommend taking advantage of the “ENTERPRISE” model (see “Unlimited Monthly Active Users (MAU)”). Billing is no longer based on active users (MAU = Monthly Active User, each user who has logged in at least once in the current month), but rather based on IT resources actually used.

If you want to use the solution exclusively for internal purposes in your organization (internal education management, corporate L&D), no payment options will be included in the setup. Modules relevant to e-commerce are no longer required, but can be retrofitted at any time.

Our solution is GDPR compliant and is primarily hosted in Germany (unless requested otherwise by the customer). All transactions are SSL/TLS encrypted. If necessary, the data storage is set up in encrypted form. The possibility of an “on-premise” database setup (on the customer side) is also granted. A comprehensive order processing agreement (AVV) is handed out before every setup.

A platform setup can be completely protected from public access using a mandatory login mask. In such cases, we generally recommend a single sign-on connection (SAML, OAUTH) with your existing IT infrastructure (e.g. Microsoft™ Azure Active Directory) to ensure protection against external access.

The look and feel of “Masterclass” (or “Masterplan”) can be almost completely recreated using the front end (UX/UI) provided and the central online module function, as well as state-of-the-art H.264/MPEG-4 AVC codecs. Depending on the learner’s end device (mobile vs. desktop), the platform automatically adjusts video formats in terms of resolution and compression in order to achieve the best possible streaming rates – depending on the internet connection.

The platform is ideal for planning and handling on-site events, including the automation of all associated processes. It is always possible to provide accompanying documents (video recordings, presentations, participant lists, surveys, etc.) for presentation events in digital form.

The platform offers full support for recurring payments. At offer level, you can define the interval (monthly vs. annually) at which payments are collected and whether automatic subscription renewal should be activated. In the subscription, both individual offers (e.g. e-learning, video production training, course, event, training course) and a compilation of individual offers in a package can be provided.

Backups are stored for days by default and are updated daily. If you have higher requirements, we can meet them, e.g. multiple daily snapshots (backups) every minute/hour, longer storage times, fully encrypted database/DBMS/RDS (AES-256).